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my macbook pro 13" ratina early 2015 is restating when is going to sleep mode and it is ridiculas and sometimes it is missing its start up disk and showing a folder with question mark...what should i do now to get rid of this ...plz help...

my macbook pro 13" ratina early 2015 is restating when is going to sleep mode and it is ridiculas and sometimes it is missing its start up disk and showing a folder with question mark after last update of catalina 10.15.5...what should i do now to get rid of this ...plz help...

MacBook Pro 13″, macOS 10.15

Posted on Jun 25, 2020 6:34 AM

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Question marked as Best reply

Posted on Jun 25, 2020 7:34 AM

Hi,

Resetting NVRAM could solve the issue.

https://support.apple.com/en-us/HT204063

If it doesn't help, you'd better contact Apple support or make Genius Bar reservation or take your MacBook Pro to Apple Authorized Service Provider to be examined it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


1 reply
Question marked as Best reply

Jun 25, 2020 7:34 AM in response to asmdilzer

Hi,

Resetting NVRAM could solve the issue.

https://support.apple.com/en-us/HT204063

If it doesn't help, you'd better contact Apple support or make Genius Bar reservation or take your MacBook Pro to Apple Authorized Service Provider to be examined it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


my macbook pro 13" ratina early 2015 is restating when is going to sleep mode and it is ridiculas and sometimes it is missing its start up disk and showing a folder with question mark...what should i do now to get rid of this ...plz help...

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