Why does my video symbol in the FaceTime app of my Mac shows inactive while the audio(call) symbol is active?
Why does my video symbol in the FaceTime app of my Mac shows inactive while the audio(call) symbol is active?
iMac 21.5″, macOS 10.15
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https://support.apple.com/en-us/HT203585
https://support.apple.com/guide/facetime/change-preferences-fctm35545/mac
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account?