You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone has been stuck on the black screen and apple logo for about 20minutes

My iPhone has been stuck on the black screen and apple logo for about 20 minutes since I turned it back on.


How do I sort this please?

iPhone 6s, iOS 11

Posted on Jun 26, 2020 1:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2020 1:59 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

1 reply

my iPhone has been stuck on the black screen and apple logo for about 20minutes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.