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my order is still processing

Hi, I ordered a Macbook pro a few days ago and when i check my order status, it says that the macbook is still being processed. I looked through the apple website and it says it should take around 45 minutes to process an order. I also ordered a pair of airpods and the airpods are already shipping. I was wondering what the reason could be for the delay for processing my macbook order. I live in Canada for clarity.

Posted on Jun 26, 2020 2:43 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2020 8:15 AM

lobnalulu wrote:

Hi, I ordered a Macbook pro a few days ago and when i check my order status, it says that the macbook is still being processed. I looked through the apple website and it says it should take around 45 minutes to process an order. I also ordered a pair of airpods and the airpods are already shipping. I was wondering what the reason could be for the delay for processing my macbook order. I live in Canada for clarity.


Not an issue—


Built to order (BTO) ship from China— it will show processing until it ships.


A stock purchase in the USA ships "next-day express" from local warehouse supply.


If you are in doubt about your order Call Customer Support (800) MY–APPLE (800–692–7753)


4 replies
Question marked as Top-ranking reply

Jun 26, 2020 8:15 AM in response to lobnalulu

lobnalulu wrote:

Hi, I ordered a Macbook pro a few days ago and when i check my order status, it says that the macbook is still being processed. I looked through the apple website and it says it should take around 45 minutes to process an order. I also ordered a pair of airpods and the airpods are already shipping. I was wondering what the reason could be for the delay for processing my macbook order. I live in Canada for clarity.


Not an issue—


Built to order (BTO) ship from China— it will show processing until it ships.


A stock purchase in the USA ships "next-day express" from local warehouse supply.


If you are in doubt about your order Call Customer Support (800) MY–APPLE (800–692–7753)


my order is still processing

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