Audio keeps switching during calls from Bluetooth to speaker to audio on my iPhone XS Pro Max

My audio keeps switching during calls from Bluetooth to speaker to audio I use several Bluetooth devices happens on all


[Re-Titled by Moderator]


iPhone XS Max, iOS 13

Posted on Jun 26, 2020 10:36 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 2:25 PM

Hello and welcome to Apple Support Communities Sandiertx,


We see that you're having an issue with the audio on your iPhone during phone calls. We know that it is important to have your iPhone working properly, and we'd be happy to help.


Let's begin to make sure that you're using the latest version (13.5.1) of software on your iPhone. Next, go to Settings > Bluetooth, and toggle Bluetooth off, and restart your iPhone.


Update your iPhone, iPad, or iPod touch


Restart your iPhone


Once you've restarted your iPhone, toggle Bluetooth back on. Then delete all pairing records found in Settings > Bluetooth and rename the iOS device in Settings > General > About > Name. After this, trying pairing your devices again and test to see if the issue remains.


Let us know how this goes.

Have a great day!


1 reply
Question marked as Top-ranking reply

Jun 30, 2020 2:25 PM in response to Sandiertx

Hello and welcome to Apple Support Communities Sandiertx,


We see that you're having an issue with the audio on your iPhone during phone calls. We know that it is important to have your iPhone working properly, and we'd be happy to help.


Let's begin to make sure that you're using the latest version (13.5.1) of software on your iPhone. Next, go to Settings > Bluetooth, and toggle Bluetooth off, and restart your iPhone.


Update your iPhone, iPad, or iPod touch


Restart your iPhone


Once you've restarted your iPhone, toggle Bluetooth back on. Then delete all pairing records found in Settings > Bluetooth and rename the iOS device in Settings > General > About > Name. After this, trying pairing your devices again and test to see if the issue remains.


Let us know how this goes.

Have a great day!


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Audio keeps switching during calls from Bluetooth to speaker to audio on my iPhone XS Pro Max

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