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Can’t update payment info. Can’t remove odd card and add new one.

Can’t add new payment info and remove failed one

iPhone 11

Posted on Jun 26, 2020 12:25 PM

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Question marked as Top-ranking reply

Posted on Jun 26, 2020 12:27 PM

Rather than trying to change (edit) the current card information, add the new or updated payment method as a second card and designate that card as your primary payment method. Only then delete the old card.



Manage payment info - Change, add or remove your Apple ID payment method information (Apple instructions):

https://support.apple.com/en-us/HT201266

1 reply
Question marked as Top-ranking reply

Jun 26, 2020 12:27 PM in response to MooMoo2020

Rather than trying to change (edit) the current card information, add the new or updated payment method as a second card and designate that card as your primary payment method. Only then delete the old card.



Manage payment info - Change, add or remove your Apple ID payment method information (Apple instructions):

https://support.apple.com/en-us/HT201266

Can’t update payment info. Can’t remove odd card and add new one.

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