Hi, I remember there was a separate app/ icon in the iCloud that I could access to my photos on iCloud in the past and I could set “download new photos to PC”. However, after I formatted my PC recently and reinstalled my iCloud, the iCloud photo icon is missing and when I go into iCloud and click on photo option, there is no setting to download new photos to PC anymore. Can anyone help me please? I am using windows 10. Thank you
Hello ChristopherQuah.
Thanks for reaching out to Apple Support Communities. It looks like you need some help with downloading iCloud Photos to your Windows 10 PC. We will be glad to assist.
Please see this resource:
Set up and use iCloud Photos on your Windows PC
Cheers.
Hi Sterling R, thank you for your reply. Yes, I did all the steps as mentioned in the link, however, the layout inside the option of my iCloud photo has only 2 things listed, icloud photo and shared album but no “download new photos and videos to my PC.
I have found out the reason why. When download iCloud app, we must download from Apple website, even for windows version. I download from Microsoft store that’s why lots of features were missing. Very misleading.
Hi ChristopherQuah.
Glad to hear that you are all set.
Take care.
iCloud photo icon missing
