iPhone 7 portrait mode not working

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iPhone 7 portrait mode not working

portrait mode not working

Hello i have a problem on my iphone 7 plus , before i get the update ios 12 my camera was not working its just black screen but it was working on other application like snapchat and facebook , and the front camera works well , after i update everything is going good , but the portrait mode not working or the right word it dosent give me the effect of the portrait it just like normal mode 'depth effect' dosent turn to yellow box so i dont get the effect of portrait mode . any help ?

Posted on Jun 28, 2020 11:48 AM

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Answer 1

chris_g1

Community Specialist

Jul 2, 2020 5:49 AM in response to Windyliu

Hi there, Windyliu!

Thanks for posting in the Apple Support Communities. It sounds like you are having trouble using the Portrait Mode feature in the Camera app on your iPhone 7 Plus. We'd be happy to help!

First, make sure your iOS software is up to date: Update your iPhone, iPad, or iPod touch - Apple Support. The current available iOS version is iOS 13.5.1: About iOS 13 Updates - Apple Support.

If you are up to date and still experiencing issues with Portrait Mode, the next recommendation we'd make is to ensure that you are the correct distance from your subject, and that the settings for the depth of field are set to create a bokeh background. You can get information on how to do this in the Apple Support article Use Portrait mode on your iPhone - Apple Support.

Cheers!

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iPhone 7 portrait mode not working

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