You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

eabha129 Author

Level 1

8 points

New phone- backup

Hi there,

I purchased a new phone today because my old phone is broken. I am unable to backup my new iphone using my icloud. Can you please advise what I should do

Thanks,

Éabha

iPhone SE, iOS 13

Posted on Jun 29, 2020 10:20 AM

Top-ranking reply

zinacef

Level 10

88,473 points

Posted on Jun 29, 2020 3:29 PM

Try - If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

View in context

New phone- backup

Similar questions