New phone- backup

Hi there,

I purchased a new phone today because my old phone is broken. I am unable to backup my new iphone using my icloud. Can you please advise what I should do

Thanks,

Éabha

iPhone SE, iOS 13

Posted on Jun 29, 2020 10:20 AM

Reply

Similar questions

broke Iphone backup hey! I bought a new iphone 12 today because my old iphone 11 broke. how can i transfer my data from my old iphone when broken? (considering my Icloud backup isn't updated)
740 4
I need to backup old iPhone from my iCloud My iPhone 10 broke. I need to backup old iPhone from my cloud? How? my IPhone 10 is backed up by iCloud but I need it to go to a iPhone 6s Plus [Edited by Moderator]
457 1
Just got a new phone from the Apple store and I am trying to backup all my data from my iCloud. It is not pulling everything up. Trying to backup all my data from my old phone to this new phone
1284 1

1 reply

zinacef

Level 10

88,756 points

Jun 29, 2020 3:29 PM in response to eabha129

Try - If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New phone- backup

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up