Unsupported Photos Library on New Mac

Question

Level 1

8 points

Unsupported Photos Library on New Mac

I'm installing all my files and bits from a previous Mac to a new one, and everything has gone smoothly except for the Photos Library. When I click on Photos a pop-up says 'Unsupported Library' and then 'The library "Photos Library" is from a newer version of Photos. Please upgrade Photos to open this library.'

Can someone explain to me what I do here? My only options are to Quit or Open Other.. [library]. On my old Mac I've checked and everything is up to date, I can't find a newer version. So what can I do to bring all my photos onto this new device?

MacBook Air 13″, macOS 10.15

Posted on Jun 29, 2020 10:43 AM

Reply

Answer 1

Top-ranking reply

Rysz

Level 8

44,421 points

Jun 29, 2020 12:52 PM in response to franz030

The message is telling you that the software on the new Mac needs updating. Photos is part of the macOS installation, so it will update as part of macOS update. New Macs come preinstalled with the macOS version that was available when they were manufactured, which may not be the most-recent version now available and was installed on your old Mac.

Go to System Preferences > Software Update to check what system update is available.

Reply

Answer 2

Rysz

Level 8

44,421 points

Jun 30, 2020 8:01 AM in response to franz030

You might want to post this as a separate question in the iPad forum, so it reaches the right experts. Explain what difference you see, is it visible on the iPad, or on the Mac, add screenshots if appropriate.

Reply

Answer 3

franz030 Author

Level 1

8 points

Jun 30, 2020 4:00 AM in response to Rysz

Thank you, that was it! Something I didn't even think to check...

Do you have any idea if I can improve the camera quality?

It's much worse than on my previous Pro, but is meant to be the same.

Reply

Unsupported Photos Library on New Mac

Similar questions