Apple Pencil Gen 2 not connecting

Hello,

If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.

Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.

Use Apple Pencil with your iPad or iPad Pro - Apple Support

Contact AppleCare

Whilst failure of the Apple Pencil battery is always a possibility, and often seized upon as the probable cause, your description would suggest that this is perhaps unlikely.

Here is one of the better troubleshooting guides for Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/

If you have been offered a warranty exchange of your Pencil by Apple, you would be well advised to accept it. If the linked troubleshooting guide doesn’t lead to a solution, replacement of the Pencil will at least eliminate the Pencil itself from the equation. If a working Pencil is the objective, loss of the engraving should be the least of your concerns.

Side Note: Whilst product personalisation is often seen as an aesthetically attractive option, this can frequently limit the flexibility/options available to you in the event of a product return or exchange. If nothing else, product engraving can reduce resale or future trade-in values to near zero.

That is what I was thinking - maybe on the magnetic strip, since all other Bluetooth items had no problem connecting. After a few hours with support on the phone, reset to factory settings. That did not work, so they replaced the pencil.

Everything went haywire with the pencils after 13.5 IOS update, I had updated to 13.6, still did not work. Went to 14 Beta to see - not working. My worry is that if it a HW issue with the iPad - it will just kill or repeat this whole pattern.

we shall see. Got new pencil last night. It worked with iPad. Hopefully it will keep working.

sounds like faulty iPad

Had the same issue. Got the replacement pencil, and now, a week to the date - same issue with the same pencil. Just spent 70+ On the phone with Apple support while they basically did everything, including resetting iPad. Nothing worked. They suggested replacing pencil - but this was the replacement pencil. At wits end here. No appts at Genius Bar for a few weeks in my area. Anyone else find anything else that might work?

There is no other way to charge a gen 2 pencil, other than the magnetic strip on top of the iPad.

Thanks

Quite right - it is the magnetic strip - I can see it now with the new pencil, since it had some charge when it got here. After it paired, the “lightning” symbol flashed on and off for a bit and then it just went away. Alas, it seems that it is not charging the pencils - so once their charge is gone, it will not pair to them as they basically need some charge.

$129 pencil. $1099 charger basically. As there is no other way to charge the second generation pencil. Unless someone knows of a different way to charge it, Apple support said there wasn’t.