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2nd generation pencil not connecting.

Hi guys,

I bought a new iPad Air 4 and 2nd gen pencil a month ago.

Everything has been working fine.

However, this morning my pencil wasn’t responding.

I checked the Bluetooth, and it wasn’t connected.

I tried restarting my iPad but that had no effect.

I also ‘forgot the device’ in settings and restarted, but now it can’t find the pencil at all.

When I connect the pencil to the iPad it does come up with ‘apple pencil’, but that’s it.

Any ideas?

In addition I notice a lot of threads talking about the battery being dead. It was at 90% charge last night, so seems unlikely that mine is flat.

iPad Air, iPadOS 15

Posted on Feb 13, 2022 5:03 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2022 7:34 AM

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

Similar questions

3 replies
Question marked as Top-ranking reply

Feb 14, 2022 7:34 AM in response to wilkinson161

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.

Feb 13, 2022 7:31 PM in response to wilkinson161

Hi wilkinson161, thank you for posting in Apple Support Communities.


It does seem that there is an issue with your Apple Pencil and that you have tried everything possible to resolve your issue.

If you have an ability to test the Apple Pencil on another device it may help confirm if it is the Apple Pencil.


However, it could also be a fault with the Apple Pencil and I would suggest you contact Apple Support as follows:


Feb 13, 2022 8:17 PM in response to wilkinson161

wilkinson161 Said:

"2nd generation pencil not connecting."

-------


Troubleshooting Apple Pencils:


Use these Links:

Syncing is off, or perhaps it is no longer being seen as a trusted device. So, refer to the following...


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

2nd generation pencil not connecting.

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