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User profile for user: Carl Peduzzi
Carl Peduzzi Author
User level: Level 1
12 points

Photo Synchronization to iCloud Not Working - Back-up Will Not Resume.

Dear Community,


My wife’s iPad and laptop have no problem synchronizing new photos to iCloud. But her iPhone will not synchronize any new photos taken. It continues to say out of memory in iCloud despite my plan being upgraded and plenty of space available.


I have tried turning off iCloud and restarting it, and that worked at first, then the problems started again. In the photos app, it states that the photos cannot be backed up and no option to resume.


Does anyone have any thoughts?

iPhone 11 Pro

Posted on Jun 29, 2020 8:37 PM

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User profile for user: Carl Peduzzi
Carl Peduzzi Author
User level: Level 1
12 points

Posted on Jul 1, 2020 6:28 AM

Well, it seems an entire fresh wipe and restart of her phone was the solution. We didn’t want to go this route as we were worried about the loss of photo data, but it seems all is OK.

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Photo Synchronization to iCloud Not Working - Back-up Will Not Resume.

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