My mac can't be updated

I am trying to to update my Mac but cant find any updates, as i am trying to do a backup on the compture and not working

MacBook, OS X 10.10

Posted on Jun 30, 2020 2:06 AM

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Mac stuck on checking for updates while updating macOS I'm trying update my 2017 iMac to Big Sur 11.6.4 from Big Sur 11.6.3 and all I get is a spinning wheel in "checking for updates". Is there any way to fix this [Re-Titled by Moderator]
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Errors while updating from 11.7.2 Big Sur to Ventura 13.1 or Monterey 12.1 macOS Big Sur Version 11.7.2 MacBook Pro (16-inch, 2019) 2.6 GHz 6-core Intel Core i7 16 GB 2667 MHz DDR4 Intel UHD Graphics 630 1536 MB I have been trying to complete the newest software update. I have not been updating regularly which I am assuming may be one of my problems. I tried to upgrade to macOS Ventura 13.1, which is what shows when I got to software update in system preferences. I get this error every time I attempt the upgrade. I have restarted, restarted in safe mode, as well as tried to reinstall the Mac OS from recovery mode. None of it works. Always the same result. I have used WiFi and ethernet. I've scoured this board to try and find a fix. When I am try it in recovery mode it gives me this status bar screen: But doesn't move from that. It stays "about 2 hours and 21 minutes remaining" for about 20 minutes and then it gives me this error: I tried to move from Big Sur to Monterey thinking that perhaps I needed to go from 11 to 12 before 13. This is the error I get when I try to upgrade to Monterey: “The operation couldn’t be completed. (PKDownloadError error 8.)" I'm not sure what is wrong and I would love any advice on how to fix this. I appreciate any help! Thanks!
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After upgrading to Ventura successfully, my version still shows Monterey 12.6.2 I went through the entire upgrade process to Ventura. There were no error messages and it eventually rebooted and is working. But the version number still read Monterey. Is this just a bug in the Mac About page or did I not upgrade? Btw, I only upgraded the OS and not Safari. Does Apple force you to upgrade Safari too?
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3 replies

Sharhari

Level 5

6,293 points

Jun 30, 2020 2:35 AM in response to lossultanes

Please let us know the MacBook Model/Year.

Choose Apple menu  > About This Mac. This opens an overview of your Mac, including your Mac model.

example: MacBook Pro (15-inch, 2018)

lossultanes Author

Level 1

8 points

Jun 30, 2020 3:31 AM in response to Sharhari

MacBook (Retina, 12-inch, early 2015

Sharhari

Level 5

6,293 points

Jun 30, 2020 4:30 AM in response to lossultanes

What is the macOS you are trying to update?

Are you looking into app store or system updates?

Please let us know do you get any error while updating?

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My mac can't be updated