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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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eman345 Author

Level 1

9 points

Right Airpod Pro not connecting

Hello,

I recently purchased a pair of airpod pros and after 2 weeks the right pod suddenly stopped working. It no longer detects my ear, doesn't play sound, and the button on the pod does not work when in my ear. I have tried unpairing and pairing several times, resetting the airpods several times, and cleaning several times, but nothing seems to be working. Below is an image of what my screen looks like when I take the right airpod out of the case. As you can see it does not even show the individual charge. Anyone have any other suggestions before I schedule an appointment at the store??

Posted on Jun 30, 2020 6:12 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Jul 1, 2020 11:02 PM

eman345 Said:

"Right Airpod Pro not connecting: [...]I have tried unpairing and pairing several times, resetting the airpods several times, and cleaning several times, but nothing seems to be working. [...]As i've mentioned before, I've tried this multiple times and nothing is happening."

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A Few Thoughts:

A. Visit Apple Support links:

B. Verify the Balance:

Go to: Settings
Tap: General
Tap: Accessibility
Scroll Down: to Hearing
Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

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Right Airpod Pro not connecting

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