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adding signature in preview is not working with trackpad

from last update especially im unable to add digital signature in MacBook preview with trackpad

when even im trying to signature

the pane to enter the signature is opening as normal but after opening the pane

it is showing click here to begin after click on that tab this signature pane Is opening where im unable to sign even im trying to sign there is no output...

Posted on Jul 1, 2020 12:12 AM

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Question marked as Best reply

Posted on Jul 6, 2020 7:13 AM

Hi mohanroyal,


Thanks for posting on Apple Support Communities. We see that you are having trouble adding a signature with your trackpad when using Preview on your Mac. The Mac is up to date and this started after the most recent update.


Is the trackpad exhibiting any other functionality issues? Have you tried restarting the Mac and the trackpad? You may also want to try unpairing the trackpad and then pair it again. For assistance unpairing the trackpad refer to the section titled Remove a Bluetooth device from you Mac in this article, Using a Bluetooth mouse, keyboard, or trackpad with your Mac. Then see the section titled How to set up current Apple wireless devices in this article, Set up your Apple wireless mouse, keyboard, and trackpad.


If the issue still persists, try logging into a different user account on your Mac and test. If you don't have another user you can create one just for testing purposes. Set up users, guests, and groups on Mac.


We hope this helps!


Cheers!



1 reply
Question marked as Best reply

Jul 6, 2020 7:13 AM in response to mohanroyal

Hi mohanroyal,


Thanks for posting on Apple Support Communities. We see that you are having trouble adding a signature with your trackpad when using Preview on your Mac. The Mac is up to date and this started after the most recent update.


Is the trackpad exhibiting any other functionality issues? Have you tried restarting the Mac and the trackpad? You may also want to try unpairing the trackpad and then pair it again. For assistance unpairing the trackpad refer to the section titled Remove a Bluetooth device from you Mac in this article, Using a Bluetooth mouse, keyboard, or trackpad with your Mac. Then see the section titled How to set up current Apple wireless devices in this article, Set up your Apple wireless mouse, keyboard, and trackpad.


If the issue still persists, try logging into a different user account on your Mac and test. If you don't have another user you can create one just for testing purposes. Set up users, guests, and groups on Mac.


We hope this helps!


Cheers!



adding signature in preview is not working with trackpad

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