Apple Event: May 7th at 7 am PT
I just got a new phone. I was using Microsoft Outlook on my phone. I can log in to my account through Settings... Mail... The problem is, I want to use the Outlook app, and I am unable to do so. It is not giving me the advanced login settings. It was working fine before I got my new phone. I've tried putting in a ticket, but the options they gave me aren't helpful.
iPhone 11, iOS 13
Did you create and are using a new app specific password?
See >>> https://support.apple.com/en-ca/HT204397
Did you create and are using a new app specific password?
See >>> https://support.apple.com/en-ca/HT204397
The password is specific to my email, yes. I didn’t create a new password. I have used this app successfully in the past. I was logged in until I got my new phone. Before, I had an option to override with advanced settings. Now, it does not give me that option.
The password is specific to my email, yes. I didn’t create a new password. I have used this app successfully in the past. I was logged in until I got my new phone. Before, I had an option to override with advanced settings. Now, it does not give me that option.
You will need a new app specific password if you are using Apple's 2 Factor Authentication.
emtallie461 Said:
"Issues with Outlook: It requires me to log in, which is the entire issue."
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Log in by Going here: https://login.live.com
Also, contact Microsoft Support: They are the developer’s of the software. Start Here: Microsoft Contact Us Virtual Agent - Microsoft Support. They would have some support, most certainly, on their part.
That does not seem to be working either.
This is a relatively common problem with the Microsoft Outlook app.
Contact Microsoft for support. that's not an Apple product.
It requires me to log in, which is the entire issue.
Issues with Outlook
