Is the MBP Keyboard Repair Program just a new faulty keyboard?

Unfortunately Apple cannot easily fix the bad design decision in your laptop. You are stuck with a faulty butterfly design. I've actually noticed the replacement keyboards are a bit different than the original keyboard found in the 2016 model and seem to work a bit better than the original Apple keyboard, but like you said the butterfly design is unable to handle dust or dirt particles at all. In addition to the dust & dirt issue, there is also an issue with the very fragile plastics in the butterfly mechanism and the very thin & fragile key caps which end up twisting & binding. Plus the micro key switch is so small & thin that it can crack causing either no key response or it will type multiple characters with a single key press.

I believe Apple only allows for two free repairs under the free Keyboard Repair Program so this repair will be your last one if the laptop is less than four years old. The warranty repair does not count against the two time replacement in the free keyboard repair program.

You can provide product feedback here:

https://www.apple.com/feedback/

Also if you have more problems you should check out your local consumer protection laws to see if they provide you any other options.

Either replace the bad part with a good one or get rid of all the dust particles in the world...Apple, please!

By the way, you are not addressing Apple here. This is a community of end users, not Apple employees.

If you want Apple to see your complaint, you need to use a feedback link:

Feedback - MacBook Pro - Apple

or phone or snail-mail APPl HQ: