New iphone SE 2020 won't show incoming calls

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Level 1

8 points

New iphone SE 2020 won't show incoming calls

Any ideas why my new 2020 iphone SE won't show incoming calls. Only notifies me when a voicemail has been left. I can get and receive facetime calls and text messages and I can place outgoing calls as well. It is only incoming calls that don't show no signs of them happening unless the person leaves a vm. I have tried the reset of network settings, I have tried to turn off and on airplane mode, I have made sure my do not disturb is off, I have the volume up, I have tried having the wifi off and dialing ##873283# and then restarting my phone. I have also tried wiping the phone clean and restarting the installation. HELP!

iPhone SE, iOS 13

Posted on Jul 2, 2020 8:21 AM

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Answer 1

Top-ranking reply

KiltedTim

Level 10

205,432 points

Jul 2, 2020 8:26 AM in response to berns12

So you're not seeing a missed call in your call log?

If you are, check Settings>Phone>Silence Unknown Callers.

If you're not, talk to your cellular carrier. The calls are never reaching your phone to begin with. If they were, they would be in the call log.

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Answer 2

berns12 Author

Level 1

8 points

Jul 2, 2020 8:34 AM in response to KiltedTim

It doesn't show up as the call is happening and doesn't show up in the missed call log. It only pops up that a vm has arrived. Thanks for the suggestion about the unknown callers, I forgot to add in the original post that I also made sure that the silence unknown callers option was also off. I tried calling boost mobile they advised me to dial ##873283# and restart. I took it into a boost mobile store and that resulted in the employee saying that they didn't really know why it wasn't working. I can try calling again and see if I have any luck. So very frustrating! Thank you for taking the time to try to help, it is very appreciated!

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New iphone SE 2020 won't show incoming calls

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