Why is my phone not trusting my MacBook when connected through usb?
The trust question keeps flicking and I am unable to connect my iPhone to Mac nd both are updated to the newest versions.
iPhone XR
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User profile for user:
jeremy_v
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Community Specialist
Greetings, tejaswini32!
Thanks for reaching out to the Apple Support Communities! It sounds like you are seeing the message to "Trust This Computer" flashing and your devices are not connecting. Check out this article About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch. Specifically:
"Get help
If you tap Trust or Don't Trust but doesn't accept your answer, or if the Trust alert won't appear, follow these steps. Try again after each:
- Make sure that your computer has the latest version of macOS or the latest version of iTunes.
- Disconnect and reconnect your device from your computer.
- Restart your computer.
- Restart your device:
If the above steps don't help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.
If you still need help, contact Apple Support."
Cheers!