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my iPhone is disabled I have to connect to iTunes and my phone not responding I can't put the passcode and didn't recognized my faceID
iPhone XS Max, iOS 13
Post the steps in English in this forum and describe in English what happened when you did the steps.
To make it easier, here are the steps. Copy them into your reply and note the results after each step:
Here is a video showing the process:
I turned my phone off then I connect it to the MacBook then
it takes 15 min then nothing happened and the phone disconnect with my MacBook and the msg showen again
iPhone disabled connect to iTunes
"Doesn’t work” doesn’t give us much to go on. That is the ONLY way to recover the phone, so you need to get it to work if you want to use the phone. Please list every step in that link that you perform and what happens after each step. Include any error messages or error codes.
It sounds like you have a very slow connection between the Internet and your computer. The phone will only allow 15 minutes for the download to complete. You may need to find a faster Internet connection, or look for things that are slowing it down. If you have an antivirus on your Mac try disabling it temporarily. And also try restarting your Mac. And thank you for the very detailed description of the steps you followed, you did exactly right.
On your computer go to speedtest.net (or download the speedtest app from the Mac app store) and run the test, and report the results.
Do you have an antivirus on your Mac, or a so-called “helper” app that claims to make your Mac run faster?
its not about my Mac or the connection
there is sth wrong in my phone not responding in anything
I tried more than a device not just my mac and more than a location and network
so there is sth wrong with my iPhone :(
I checked this before and it docent work
how I can't share a Video ?
Im setting next to the router and the conection is very good I'm sure
Im suffring I swear how I can fix it :(
thank you so much for your help I really appreciate it
In that case, it’s time to visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.
As you feel you know more about it than I do there is no point in my continuing in this thread.
my iPhone is disabled I have to connect to iTunes and my phone not responding
