You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Destroyed iPhone11 - SOS in picture recovery

My husband's iPhone 11 fell off the back of his truck and got run over by several vehicles. It's pretty smashed up, but still chimes when I connect to power. Cannot get it to get recognized by my computer when connected. No backup. Anyone know how I can get the pictures off the phone?

Posted on Jul 2, 2020 5:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 5:58 PM

lettyvon wrote:

My husband's iPhone 11 fell off the back of his truck and got run over by several vehicles. It's pretty smashed up, but still chimes when I connect to power. Cannot get it to get recognized by my computer when connected. No backup. Anyone know how I can get the pictures off the phone?

Are you confident they aren't in iCloud? Was he syncing photos? Were automatic iCloud backups enabled?


The device is useless.


3 replies
Question marked as Top-ranking reply

Jul 2, 2020 5:58 PM in response to lettyvon

lettyvon wrote:

My husband's iPhone 11 fell off the back of his truck and got run over by several vehicles. It's pretty smashed up, but still chimes when I connect to power. Cannot get it to get recognized by my computer when connected. No backup. Anyone know how I can get the pictures off the phone?

Are you confident they aren't in iCloud? Was he syncing photos? Were automatic iCloud backups enabled?


The device is useless.


Destroyed iPhone11 - SOS in picture recovery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.