My phone only charges when it’s completely dead

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Level 1

4 points

My phone only charges when it’s completely dead

My phone only charges when it’s completely dead then once it turns on it stops charging. Can someone help? I have the iphone 6s

[Re-Titled by Moderator]

iPhone 6s

Posted on Jul 2, 2020 9:00 PM

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Answer 1

Zayak_1

Level 4

1,870 points

Jul 3, 2020 1:31 AM in response to luis530

Try going through the steps in this Apple Support link:

If you can’t charge your iPhone, iPad, or iPod touch - Apple Support

Thanks,

EpicX

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Answer 2

Chris0107

Level 9

52,001 points

Jul 2, 2020 9:21 PM in response to luis530

have you tried more than 1 charger / cable to make sure it's not a bad connection or bad charger? sometimes pocket lint etc can build up inside the lightning port too. Otherwise maybe your battery is shot?

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My phone only charges when it’s completely dead

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