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Why can't I download apps?

I’m only trying to figure out why I can not download apps. It’s saying there’s a billing problem. Which I have no prior subscriptions And I have a valid debit card on file so I’m not sure why it isn’t working.





[Re-Titled by Moderator]




iPhone 7, iOS 13

Posted on Jul 2, 2020 10:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2020 4:18 AM

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. If you need additional help, use this support link from the document https://support.apple.com/contact


But, also see these reads pertaining to a related error: 


Payment method declined in iTunes or the App Store ...

 

Fix 'Your Payment Method Was Declined' Error In App Store

 

Why do I keep getting a message that my Apple payment ...


Also, can get Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient sometimes Apple support is closed to immediate phone support.


or useApple Support Twitter https://twitter.com/AppleSupport. There may be a wait.


And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

2 replies
Question marked as Top-ranking reply

Jul 3, 2020 4:18 AM in response to AnissaEwing

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. If you need additional help, use this support link from the document https://support.apple.com/contact


But, also see these reads pertaining to a related error: 


Payment method declined in iTunes or the App Store ...

 

Fix 'Your Payment Method Was Declined' Error In App Store

 

Why do I keep getting a message that my Apple payment ...


Also, can get Apple telephone support  for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient sometimes Apple support is closed to immediate phone support.


or useApple Support Twitter https://twitter.com/AppleSupport. There may be a wait.


And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Why can't I download apps?

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