Build-in camera 2X zoom is not working.

iPhone Xs: when clicked on 2X zoom of camera, it wont switch to 2X camera instead stays in 1X.

iPhone XS, iOS 13

Posted on Jul 3, 2020 5:50 PM

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1 reply

sterling r

Community Specialist

Jul 8, 2020 9:17 AM in response to mohanmp86

Hello mohanmp86.

Thanks for reaching out to Apple Support Communities. We see that you are having some trouble with the zoom feature on your iPhone XS. We will be glad to assist.

Quit the Camera app and restart your iPhone.

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone

If the issue remains, please Contact Apple for support and service

Cheers.

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Build-in camera 2X zoom is not working.

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