Music App not playing on my Samsung Tv

My music was playing on my App on my Samsung tv but now whenever I try play it’s always giving me an error that says... an error occurred loading this content. Check your internet connection and try again later. It’s been saying that over a week now. There is nothing wrong with the internet I can watch YouTube and do anything on the tv but the music app doesn’t want to show any content.


please help.!

Posted on Jul 4, 2020 3:01 AM

Reply
1 reply

Jul 8, 2020 10:32 AM in response to cebisa48

Hi cebisa48,


We understand that the Music app is unable to play media on your Samsung TV.


We would recommend removing the Apple Music app from your TV, then reinstalling it.

You can learn more about setting Apple Music music on your TV here: Set up the Apple Music app on your Samsung smart TV.


If the issue persists, it may be worth your time to contact Samsung Support.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music App not playing on my Samsung Tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.