Can't download Apple music to iPhone - Grrrrr!

I’ve had the same problem on iPad and iPhone and destroying battery on iPhone. Spent hours (Around 10) since Saturday with Apple to resolve. Couldn’t fault them for their assistance. They came back to me today to say they put a fix in last night. I Thought at first it was just me. Works now for me so if you still have issues shut down your iPad or iPhone and restart and hopefully it will all be ok

I’ve been having the same issue since Thursday. Had a lot of songs downloaded on iPhone, removed them all to make more room. When I tried to download a few playlists, the same thing happened, the download icon keeps spinning. It’s driving me nuts! iOS 13 is the worst!!

There's a lot of information out there as to how we might be able to solve the problem, I've followed most the them and still nothing helps. It is weird that all of a sudden, both my iPhone and iPad are having issues. Something went wrong on their side and they are trying to solve it, but not fast enough. You'd think that a HUGE tech company like Apple would be able to get it together. Or at least keep testing the iOS before releasing it. I have friends with Androids and they don't have the same issue, at least not that often. I'm such an Apple guy though. It would be too much work to transfer everything over, and what about all the music purchased on iTunes, I'm sure it's 100% protected by Apple. Wait and see I guess. In the meantime, I'm using tons of cell data to play music on my runs!

There are already Threads on Reddit and Macrumors about this Specific Problem.

https://forums.macrumors.com/threads/new-ipad-pro-wont-download-apple-music.2244408/post-28643078

This drives me crazy. On my Devices Only Apple Music Files are loadable. Everything else from my Library doesn't load. This means Matche and Uploaded Songs. I have this issue on my iPhone X and my iPad Pro. But not on my iMac which runs Catalina.

I think it started on Friday Morning. Also I've had terrible Battery Drain since this Problem occurs. I've checked the Battery Settings and the Music App runs wild in the Background.

I'm having the exact same problem, over the last few days, with downloading music (Apple Music, Matched, and Purchased) on two seperate devices - an iPhone 8 running iOS 13.5.1 and an iPhone Xs Max running the public beta of 3.6 (beta 3). Both started with the same problem at the same time. Both have well over 200gb of space left on them.

I have tried:

Stopping the Music app by swiping it up.

Offloading the Music app

Deleting the Music app

Turning off library sync, reboot, resync

Reset network setting.

Different WiFi, and 4G

All with reboots and restarts along the way. On both devices. Multiple times.

I cannot download more than a couple of songs before the rest start spinning. Tried albums, small playlists, big playlists. One by one works for the first few, then I get the same results as albums/playlists.

The fact that it is across different devices, and others are having the same issue, points to an Apple service problem?

Any help appreciated.

Update your iPhone or iPod touch to the latest version of iOS, iPad to the latest version of iPadOS, or Mac to the latest version of macOS. On a PC, make sure that you have the latest version of iTunes for Windows.

Best Of Luck

From

Sugar Balance

I’ve had the same problem on iPad and iPhone and destroying battery on iPhone. Spent hours (Around 10) since Saturday with Apple to resolve. Couldn’t fault them for their assistance. They came back to me today to say they put a fix in last night. Thought at first it was just me. Works now for me so if you still have issues shut down your iPad or iPhone and restart and hopefully it will all be ok

I’ve had the same problem on iPad and iPhone and destroying battery on iPhone. Spent hours (Around 10) since Saturday with Apple to resolve. Couldn’t fault them for their assistance. They came back to me today to say they put a fix in last night. Thought at first it was just me. Works now for me so if you still have issues shut down your iPad or iPhone and restart and hopefully it will all be ok

Same issue with me and it started with some version of iOS 13. About to switch back to Spotify if it keeps up.

I’m using mojave and am having the same issue. I thought it was my iPod at first, but it’s across all devices.

Yep, working for me now on all devices!