You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone got water damage and when I reset my phone, it just turned off a few minutes later

my phone got water damage and when I resettled my phone, it just turned off a few minutes later. I even can not back up my data what should i do?


[Re-Titled by Moderator]

iPhone XS Max, iOS 13

Posted on Jul 4, 2020 6:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2020 6:17 PM

You'll have to get a new phone and if you never backed up your data, well, you've lost your data. The time to save your data is BEFORE something catastrophic happens.


Apple will offer you an Out of Warranty replacement for your damaged phone. Water damage cannot be repaired.


This link will provide the cost to get an out of warranty replacement --> iPhone Repair - Official Apple Support


As you can see an XS Max will cost $599.

3 replies
Question marked as Top-ranking reply

Jul 4, 2020 6:17 PM in response to Ngân99

You'll have to get a new phone and if you never backed up your data, well, you've lost your data. The time to save your data is BEFORE something catastrophic happens.


Apple will offer you an Out of Warranty replacement for your damaged phone. Water damage cannot be repaired.


This link will provide the cost to get an out of warranty replacement --> iPhone Repair - Official Apple Support


As you can see an XS Max will cost $599.

My phone got water damage and when I reset my phone, it just turned off a few minutes later

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.