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macbook air won’t turn on

my macbook air won’t turn, it’s a year old no water damage been dropped but no problems occurred after wards it was working perfectly fine two days ago and now will not turn on i have it plugged it but just black screen what should i do?

MacBook Air 13″, macOS 10.14

Posted on Jul 4, 2020 8:33 PM

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Question marked as Best reply

Posted on Jul 4, 2020 9:29 PM

Hello!

  • First, make your MacBook Air is receiving power from its charger. Is the light turning on in the charger cable when connected to the MacBook Air?
  • Second, make sure your brightness is up. The screen may appear black if the brightness is all the way down.
  • Then, disconnect all accessories from your computer (USBs, printers, etc.), press and hold the power button for 10 seconds, release the button, and then press it again.
  • If that does not work then you can try resetting your Mac's System Management Controller. Here is a guide on how to do it: How to reset the SMC of your Mac - Apple Support
  • If none of the above works, then it is most likely a hardware issue, and you should contact Apple support here: Get Support


Here is a full guide on what happens when your computer does not turn on: https://support.apple.com/en-us/HT204267


Have a great day! :)

1 reply
Question marked as Best reply

Jul 4, 2020 9:29 PM in response to shaykluke

Hello!

  • First, make your MacBook Air is receiving power from its charger. Is the light turning on in the charger cable when connected to the MacBook Air?
  • Second, make sure your brightness is up. The screen may appear black if the brightness is all the way down.
  • Then, disconnect all accessories from your computer (USBs, printers, etc.), press and hold the power button for 10 seconds, release the button, and then press it again.
  • If that does not work then you can try resetting your Mac's System Management Controller. Here is a guide on how to do it: How to reset the SMC of your Mac - Apple Support
  • If none of the above works, then it is most likely a hardware issue, and you should contact Apple support here: Get Support


Here is a full guide on what happens when your computer does not turn on: https://support.apple.com/en-us/HT204267


Have a great day! :)

macbook air won’t turn on

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