hii sophie.
I bought the apple tv using the intermarket.
I turned it on and set up.
But I cant see the appstore in homescreen.
and It cant open any app in the apple tv.
I attached some photos.
Sorry for being not good at english.
What is your model Apple TV? Identify your Apple TV model - Apple Support
What is its software version? Settings﹥General﹥About?
If you have a new model, then update to the latest version of the software.
➔ If you are only seeing one row of five icons, then scroll down to see the rest of the icons on the home screen.
The App Store would be the blue icon with the three stripes in an ‘A’ shape.
The tvOS App Store may be available only in countries and regions where Apple sells the Apple TV box.
The use of the App Store requires a valid, verified, and information-complete Apple ID account.
Apple TV user guide for tvOS 13 - Apple Support
Learn to use your Siri Remote with your Apple TV - Apple Support
What is your model Apple TV? Identify your Apple TV model - Apple Support
What is its software version? Settings﹥General﹥About?
If you have a new model, then update to the latest version of the software.
➔ If you are only seeing one row of five icons, then scroll down to see the rest of the icons on the home screen.
The App Store would be the blue icon with the three stripes in an ‘A’ shape.
The tvOS App Store may be available only in countries and regions where Apple sells the Apple TV box.
The use of the App Store requires a valid, verified, and information-complete Apple ID account.
Apple TV user guide for tvOS 13 - Apple Support
Learn to use your Siri Remote with your Apple TV - Apple Support
cant open any app in the apple tv
