Old iCloud Can’t Be Retrieved

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Level 1

6 points

Old iCloud Can’t Be Retrieved

Hello, good day! 4 months ago, I lost my iPhone at school. Unfortunately, the trusted phone number I entered for my iCloud two-factor authentication was the same phone number I used in my lost iPhone. Now, I got my new iPhone but I can no longer use my old iCloud since it’s impossible for me to get a verification code. I am hoping you could help me retrieve my old iCloud since I purchased some features on a few apps and I don’t want to pay again using my new iCloud. Please, please, please help me if any of you guys know how to fix this matter. Thank you! 🙏🏽

iPhone X, iOS 13

Posted on Jul 6, 2020 2:07 AM

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Answer 1

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tygb

Level 9

64,742 points

Jul 6, 2020 2:22 AM in response to kryshasme

Not necessary the account recovery is to be done every time , if one remember the old trusted number ( say 1234.... ) that is inactive , the person can visit the cellular service give his identification proof and issue a sim on behalf of the same number and insert the sim https://support.apple.com/en-in/guide/iphone/iph3f11fba92/ios in new iPhone that is purchasedhttps://support.apple.com/en-in/guide/iphone/iph1fd7e482f/ios

The Apple ID and password is active so is the 2FA active on the iCloud server , once a new trusted number is added the code will start appearing on the new trusted number , and the person can access the account .

See the article https://support.apple.com/en-us/HT204974

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Old iCloud Can’t Be Retrieved

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