The touchpad still works but the mouse hover doesn’t work and click or right click either freezes or doesn’t respond. I reset my MacBook Air and it works for 5 minutes and then gets stuck again. Please help. I downloaded the new OS the other day and I would assume it is determined to kill my Mac and make me get another one. Please help.
MacBook Air 13″, macOS 10.15
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
You can save us asking dozens of questions by submitting a report from this App for us to look at…
EtreCheck is a simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.
Pastebin is a good place to paste the whole report if you capture the URL while there…
Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
You can save us asking dozens of questions by submitting a report from this App for us to look at…
EtreCheck is a simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.
Pastebin is a good place to paste the whole report if you capture the URL while there…
Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...
Thanks for this, I actually found the problem to be a mouse that was connected from my computer bag that was holding down the click button and freezing everything.
SG
Ah, good find, thanks for the report. :)
Doesn’t respond to mouse
