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Apple music streaming to Apple TV

When streaming music via Apple music to my Apple tv from my desktop, 90% of all songs cut out at 28 seconds, and the connection is lost, when I pause the song and restart it, it plays again... Half of the time it will cut out every 30 seconds until the song ends. For all the other devices I'm connected to (two older Apple TV's and a Bose Soundlink), the connection is not lost and keeps playing. I've restarted everything a thousand times. Any help would be appreciated

Apple TV 4K

Posted on Jul 6, 2020 12:37 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2020 4:53 AM

Welcome to the Apple Community.


Intermittent problems are often a result of interference. Interference can be caused by other wifi networks in the neighbourhood or from many household electrical items.

 

You can download and install iStumbler to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items that cause interference.

 

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate (which may help where interference is present. You might also try moving the Apple TV away from other electrical equipment.


There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software or from device to device, so just because it worked before or works with a different device doesn’t exclude interference as a problem.


The following article(s) may help you.


Recommended Wi-Fi settings

Sources of Interference

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


I understand that some of the suggested software (whilst once free) has become pay-ware, I suggest you look around, you may find free alternatives.


Similar questions

2 replies
Question marked as Top-ranking reply

Jul 7, 2020 4:53 AM in response to O PROTOS

Welcome to the Apple Community.


Intermittent problems are often a result of interference. Interference can be caused by other wifi networks in the neighbourhood or from many household electrical items.

 

You can download and install iStumbler to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items that cause interference.

 

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate (which may help where interference is present. You might also try moving the Apple TV away from other electrical equipment.


There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software or from device to device, so just because it worked before or works with a different device doesn’t exclude interference as a problem.


The following article(s) may help you.


Recommended Wi-Fi settings

Sources of Interference

Wifi Diagnostic Software (for Mac users)


You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.


I understand that some of the suggested software (whilst once free) has become pay-ware, I suggest you look around, you may find free alternatives.


Apple music streaming to Apple TV

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