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No sound on certain programs

Hello, I have Apple TV 4K and everything is set up ok.

The problem is on certain programs or films on prime or Disney the sound does not work.

I works on some programs but not others.


Anyone know what’s going on?


Posted on Jul 6, 2020 1:22 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2020 1:28 PM

If one set ones audio to be surround in the settings

but does not have surround speakers connected, then when one view stereo material things will be as normal

but if you go about playing surround sound material it will be playing most audio out of the center speaker which you do not have connected, going into your appletv setting and changing the audio to stereo would resolve your ills

1 reply
Question marked as Top-ranking reply

Jul 6, 2020 1:28 PM in response to No-sound

If one set ones audio to be surround in the settings

but does not have surround speakers connected, then when one view stereo material things will be as normal

but if you go about playing surround sound material it will be playing most audio out of the center speaker which you do not have connected, going into your appletv setting and changing the audio to stereo would resolve your ills

No sound on certain programs

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