new phone septup

Why does the setup of new phone process gets stuck on the ios update?

Posted on Jul 6, 2020 2:34 PM

Reply
2 replies

Jul 6, 2020 2:40 PM in response to calla813

If this happens:


  1. Restart your iPhone (Turn Off And On)
  2. Force Restart your iPhone (Hold down the Side Button (Power Button), both Volume Buttons and the Home Button all at once and keep holding until you see the Apple logo reappear.
  3. Make sure you have a solid stable connection while updating
  4. Update via iTunes:


Mac: https://support.apple.com/en-gb/guide/itunes/itns3235/mac


Windows: https://support.apple.com/en-gb/guide/itunes/itns3235/windows


5 . Contact Apple for more help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new phone septup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.