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HocklySa Author

Level 1

8 points

I need to change country but have credit in Apple ID

I have moved to New Zealand and need to change country but am unable to do this as I have a credit amount on Apple ID and it won’t let me use it as pay method to pay for music

Posted on Jul 6, 2020 7:20 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jul 6, 2020 7:24 PM

Buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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I need to change country but have credit in Apple ID

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