iMessage on laptop

When I try to sign into iMessage, it keeps telling me "an error occurred during activation. try again." How do I get it to work so that I can send and receive messaged while on my computer?

MacBook Pro 13″, macOS 10.14

Posted on Jul 7, 2020 6:30 AM

Reply
2 replies

Jul 7, 2020 6:34 AM in response to Kendrapm

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422

 

Use these support options if you need more help.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

Jul 7, 2020 9:58 AM in response to Kendrapm

Message activation error.     


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage on laptop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.