I got an Apple ID an redeemed it on the Apple store the first time I got one I redeemed it on a website which was on the card I went to the App Store and try to buy something and it just doesn’t work all it says it’s Apple ID : balance (40) then you see this >and gives two options Redeem or add funds and won’t allow me to buy an app I have no idea what to do the second time I redeemed it I went on the AppStore and it went well but wouldn’t allow me to buy anything
What happens if you select Redeem? Will it let you get an app then?
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
I’m not sure it would probably mean I need to get another but I’ll get a cheap one and see what happens
See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. If you need additional help, use this support link from the document https://support.apple.com/contact
But, also see these reads pertaining to a related error:
Payment method declined in iTunes or the App Store ...
Fix 'Your Payment Method Was Declined' Error In App Store
Why do I keep getting a message that my Apple payment ...
Also, can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.
or use Apple Support Twitter https://twitter.com/AppleSupport
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
Apple ID payment problems...
