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iPhone 7s plus boot loop

So my phone has been in a boot loop for a couple of days and I looked it up on google. Apparently most of the websites and blogs suggested I updated the iOS and I decided to.

I tried backing it up but it kept rebooting during the back up then I got frustrated and decided to Update it without backing up but that didn’t work either. What do I do because my patience is really thin at the moment

iPhone 7 Plus, iOS 13

Posted on Jul 7, 2020 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2020 6:43 AM

Hi ijeoma98,


It sounds like you're having trouble with your iPhone starting up and we can help.


If your iPhone won't start, you can't create a backup.


Try following the steps here to restore your iPhone instead:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If you have a backup from before this issue, you can restore that backup after restored as seen here:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jul 12, 2020 6:43 AM in response to ijeoma98

Hi ijeoma98,


It sounds like you're having trouble with your iPhone starting up and we can help.


If your iPhone won't start, you can't create a backup.


Try following the steps here to restore your iPhone instead:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If you have a backup from before this issue, you can restore that backup after restored as seen here:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck.


Thanks for using the Apple Support Communities.

iPhone 7s plus boot loop

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