You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have an iPhone X that will not boot up. I don't want to restore it to factory setting because I don't want to lose all the content. No back-up is available. It also will not "Update." I get error 14. Is there any possible way to recover pictures from my phone before restoring it to factory settings and losing everything? Thanks!
iPhone X, iOS 13
No. Your iPhone needs to boot to get access to Photos. I know it’s not what you would like to hear it.
But there is possibly some hope for you.
By default, unless you have deliberately turn this feature off, when signed in to iCloud on iPhone, the device is making automatic backups of the data stored on the device. This said some of your photos might be already stored in iCloud Backup.
If you have enabled iCloud Photos, then your photos would be stored on iCloud; you can sign in to your account at iCloud.com to check pictures synced via iCloud.
No. Your iPhone needs to boot to get access to Photos. I know it’s not what you would like to hear it.
But there is possibly some hope for you.
By default, unless you have deliberately turn this feature off, when signed in to iCloud on iPhone, the device is making automatic backups of the data stored on the device. This said some of your photos might be already stored in iCloud Backup.
If you have enabled iCloud Photos, then your photos would be stored on iCloud; you can sign in to your account at iCloud.com to check pictures synced via iCloud.
JTM_AppleMan wrote:
I have an iPhone X that will not boot up. I don't want to restore it to factory setting because I don't want to lose all the content. No back-up is available. It also will not "Update." I get error 14. Is there any possible way to recover pictures from my phone before restoring it to factory settings and losing everything? Thanks!
error 14 iOS update and restore errors - Apple Support
The state that the phone is in there is no data no it, proceed with the factory restore if the above link doesn't help.
Not sure why you want to back up now during a time of crisis, but not when your phone is fine.
iPhone X won't start
