You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot get my iPhone 8 started. It gives the following message: Data recovery cannot be completed. Please restore your iPhone from back up. I tried connection to itunes to start the process but itunes become non-responsive

I cannot get my iPhone 8 started. It gives the following message: Data recovery cannot be completed. Please restore your iPhone. How do I restore the phone when I cannot get it to start?

iPhone 8, iOS 16

Posted on Jun 26, 2023 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 12:30 PM

Seems you might have bad hardware. Use the Support link in the lower left corner of this webpage, and chat or call Apple as available, and discuss your options and alternatives.

1 reply

I cannot get my iPhone 8 started. It gives the following message: Data recovery cannot be completed. Please restore your iPhone from back up. I tried connection to itunes to start the process but itunes become non-responsive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.