The USB-C power cord doesn't nestled properly in the port. The charge icon keeps going on and off (lots of bings). I have to mess with the cord; flip it 180 degrees, prop the cable to a certain angle in order to get the proper connection. What to do?
MacBook Pro 16″, macOS 10.15
Hello Mweithorn,
After reviewing your post, it seems like there is trouble charging the MacBook Pro. There are a couple things you can try that may be able to help. We would recommend you use this article for more information. We'd like to specifically call out this section/information.
"Check cabling
Your Mac notebook comes with a USB-C cable that charges the computer. You can find out if this cable is causing your charging issue by trying another USB-C cable. Remember, not all USB-C cables can charge your MacBook, MacBook Air, or MacBook Pro, so make sure the cable you try is designed for charging.
If your Mac notebook charges with one USB-C cable but not another, immediately stop using the cable that doesn't work and get your cable and power supply evaluated.
If your Mac notebook begins charging only when you wiggle or move the USB-C cable or Apple Power Adapter Extension Cable (sold separately), immediately stop using the cable and get your cable and power supply evaluated."
If your USB-C power adapter isn't charging your Mac notebook
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Hello Mweithorn,
After reviewing your post, it seems like there is trouble charging the MacBook Pro. There are a couple things you can try that may be able to help. We would recommend you use this article for more information. We'd like to specifically call out this section/information.
"Check cabling
Your Mac notebook comes with a USB-C cable that charges the computer. You can find out if this cable is causing your charging issue by trying another USB-C cable. Remember, not all USB-C cables can charge your MacBook, MacBook Air, or MacBook Pro, so make sure the cable you try is designed for charging.
If your Mac notebook charges with one USB-C cable but not another, immediately stop using the cable that doesn't work and get your cable and power supply evaluated.
If your Mac notebook begins charging only when you wiggle or move the USB-C cable or Apple Power Adapter Extension Cable (sold separately), immediately stop using the cable and get your cable and power supply evaluated."
If your USB-C power adapter isn't charging your Mac notebook
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
Mweithorn Said:
“The USB-C power cord doesn't nestled properly in the port: [...] I have to mess with the cord; flip it 180 degrees, prop the cable to a certain angle in order to get the proper connection. What to do?”
———-
Perhaps this is a Faulty Device?:
This may be a Faulty Device. So, contact Apple Support and request service. If no AppleCare, note that you have a one year, limit-warranty. So, stop fiddling with it, or it may not be able to be serviced. Right now, there is Send-in Service.
How it would work:
Contact Apple Support:
So, contact Apple Support, seeing if you can get this serviced:
Apple Contact Us:
--- Contact Us - Choose Locations
--- USA: 1(800)MY-APPLE
--- Proceed from there as Necessary
The USB-C power cord doesn't nestled properly in the port.
