Help, I tried to delete Yahoo Messenger to free some storage but it got stuck. I can’t seem to remove it. It has a weird icon now too. I tried everything from deleting it on the setting, remove iCloud back up. Re-start my phone a 100 times. Log off my Apple ID. It is still there. When I delete it, it just comes back. When I go to App Store I only have an option to Open it. And when you click it nothing happens.
iPhone 6s, iOS 11
Hello nice195,
Thanks for using Apple Support Communities! So you're having issues with removing an app; let's look into this more.
Just to verify, you're using the steps found in this article:
How to delete apps on your iPhone, iPad, and iPod touch - Apple Support
If you're using these steps and still cant delete this app, let's have you go into Settings > General > iPhone Storage > tap the app in the list > Delete App.
Hope this helps.
Best Regards.
nice195,
Thanks for the additional information. We recommend you Contact Apple Support for further assistance.
Best Regards.
Hi Joseph, thank you for your answer. I did both, I actually have a video of what is happening but I can only post picture here. So when I go to settings and go to iPhone storage and delete it from there, the app will disppear for 1 second and come back again. I deleted it over and over again and restarted my phone, it is still there. Actually when I restarted the phone it will go back to the homepage.
App keeps coming back with a weird Icon
