white grid issue :(
i have an issue with a white grid icon on an app. i cannot access the app and if i delete it and force restart the phone, the app with the white grid automatically comes back. can someone explain what this white grid is (as in what it means) and what to do to fix this asap. i have asked on apple support (on imessage) and nothing had worked. my automatic downloads are on and i’ve reset all my settings aswell. nothing has worked so far so please help !!