iPhone ringer/speaker volume decreases on its own since update 13.1

Well, definitely related to the car audio system and the phone. I can no longer rely on my phone as an alarm and am considering replacing the phone part of the phone with some sort of flip phone just to have a functioning phone with regular text that I can hear notifications for.

Apple now sells devices they call phones but now fall into the category of sketchy trial devices and you pay to be a guinea pig tester.

Hello Amynthys.

Thanks for reaching out to Apple Support Communities. We see that you are experiencing some sound issues with your iPhone. We will be glad to assist.

Please see the following: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Cheers.

The bottom line is that obviously there is a volume problem with many of our phones. I cannot hear when I receive a phone call. The volume adjusts itself and i cannot hear the person on other end. I have to place them on speaker phone to hear. Half the time my phone doesnt ring despite volume being turned all the way up....it adjusts itself. My phone is required for my job as Im often on call. When I miss a phone due to Apple I get a dependability infraction which leads to termination after so many. I'm being forced to move away from Apple. On Bluetooth, off bluetooth, doesnt matter my volume for my ringer and my volume to hear the person on the other end is adjusting itself. Why Apple knows about this and arent fixing it, is beyond me and tells me Apple is corrupt in the way it makes it's money. Deleting posts that state issues where Apple is at fault is corrupt. I have attempted every option provided on the Apple threads for this issue and it does not work . I have the Xs Max.

The problem came back after I used the car this weekend. Can't apple just make a phone setting separate from all the other functions. Keep phone and texting functions as a priority as I bought a phone first before and interactive social device.

Hey all!

This is a post from original thread thats over a year old that Apple support says was solved; well it is not!

It’s an ongoing problem.

I Am currently in my 2020 gmc truck. iPhone 11 Pro with iOS 14 software update . Prior to entering the vehicle, I Turned volume to max on my phone. Started truck, connected to Bluetooth and ringer volume automatically lowered. Turned ignition off, exited the vehicle and ringer was lowered. So for me the problem still exist!

I also have GM engineer checking into this from my dealership.

As far as plantronics goes, if you hook it to your computer or go into settings through their app( depending on model) there’s a setting to make your phone ring while paired. This helped me with calls but did nothing for other alerts. I have found that with 2 phones connected to the same Bluetooth device only one phone is affected with the volume lowering. I don’t understand that but it’s been consistent for the last few weeks

Two years, wow! I didn't realize this issue has been going on that long. In communicating with the Apple advisor assigned to my case I get the impression (from what he is saying) that they are genuinely working on the issue. Not sure what to believe now. My warranty runs out next month, I guess I might see if an Apple Store will honor an replacement.

Dear Woody,

Oct 13, 2020 4:20 AM you wrote: "I had him reset all settings and it eliminated his ringer volume changes"

how did you reset? There are two options in the menu "Reset":

Did you

"Reset all Settings"

or

"Erase all Content and Settings"

Kind regards

Mathias