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Restore media

I backed up my watsapp account on my iPhone 6s in May and recently got the iPhone 11pro. My watsapp chats have all been restored but my watsapp media hasn't. When I click on the media in the chats, I can see thumbnails there but they are all black. My iPhone 6s is completely dead and won't switch on. How can I restore my watsapp media?

iPhone 11 Pro

Posted on Jul 10, 2020 2:38 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2020 2:41 AM

Contact the app developer here --> App Support or WhatsApp FAQ or Restoring your chat history - WhatsApp FAQ

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Restore media

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