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attachment in mail

PDF attachment I received in Mail is under another app eg. Docscan logo instead of PDF logo.

It is not the same when I open the same mail in google mail app in which the original PDF logo shows up.

iPhone X, iOS 13

Posted on Jul 10, 2020 6:06 AM

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Posted on Jul 10, 2020 6:21 AM

Do you mean to say when a PDF is opened in an iOS mail app the attachment logo gets changed?


It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images / pictures speak louder than words. (Do not provide any personal credentials, such as email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable. etc)

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Question marked as Best reply

Jul 10, 2020 6:21 AM in response to zippyhippy

Do you mean to say when a PDF is opened in an iOS mail app the attachment logo gets changed?


It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images / pictures speak louder than words. (Do not provide any personal credentials, such as email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable. etc)

attachment in mail

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