High pitched squealing noise while on phone call

So I have had this problem with two of my phones now. My old iPhone 7 Plus and now with my XR. I upgraded phones because my local AT&T store said my speaker was going out which was causing the noise. Obviously this wasn't the issue.


When I am on a call using the speaker phone, Bluetooth, apple corded ear pods or while using the regular phone speaker, at times there will be a high pitched squealing noise on my end only. The noise does not go away after any amount of time and I always have to hang up and call the person back. I am certain this is an issue with the phone or software since it happens no matter what I am talking on. The noise has been more regular lately and is very annoying. I have to hang up and call them back and tell them the phone dropped the call because I can't hear them. I am looking for any kind of help to fix this issue. My boss is getting very annoyed that I have to hang up on customers because I can't hear them when this happens.


I am currently running IOS 13.5.1. I shut my phone down about once or twice a week. PLEASE HELP!!!

iPhone XR

Posted on Jul 10, 2020 8:59 AM

Reply
1 reply

Jul 14, 2020 5:27 PM in response to dustin8201

Hello dustin8201,


Welcome to the Apple Support Communities. It appears there's an issue with a sound that unexpectedly appears while on a call. We'll do what we can to help.


Here are some suggestions:


Take care.

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High pitched squealing noise while on phone call

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