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doranda Author

Level 1

4 points

iCloud hacks

I received a phone call on my house phone stating my iCloud account was hacked is this true or a scam

iPhone 7 Plus, iOS 13

Posted on Jul 10, 2020 3:10 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,334 points

Posted on Jul 10, 2020 3:10 PM

It is a very common scam attempt.

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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