i want to exchange my airpods, my warranty is still good. how do i send them in. ive already gone to get them serviced.

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i want to exchange my airpods, my warranty is still good. how do i send them in. ive already gone to get them serviced.

How do I turn in my air pods for exchange? My warranty is good for 2 more days. I have already gone to have them serviced and was informed of my warranty information.

Posted on Jul 10, 2020 6:14 PM

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Answer 1

jeremy_v

Community Specialist

Jul 15, 2020 8:18 AM in response to asolis06

Hi, asolis06.

Welcome to the Apple Support Communities. We’re glad you decided to reach out about your AirPods. You mentioned that you need to get your AirPods exchanged before the warranty expires. Are you experiencing issues with your AirPods that makes you feel like they need to be serviced?

If you are, this is the best resource for options:

AirPods Repair - Official Apple Support

Note that you may need to change the country near the bottom.

We’re also happy to help you troubleshoot any issues you may be experiencing here. Just provide a few details:

Which AirPods do you have? (AirPods (2nd gen), AirPods Pro, etc.)
To which device are you pairing? (iPhone X on iOS 13.5.1, iPad Pro on iPadOS 13, etc.)
What is the issue you're experiencing?
Any troubleshooting you may have already attempted (reset, unpair and pair, etc.)

All our best.

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i want to exchange my airpods, my warranty is still good. how do i send them in. ive already gone to get them serviced.

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